Tag Archives for " Return On Investment "

Training – What’s my ROI?

Learning & Development

  In his book “Evaluating Training Programs”, Donald Kirkpatrick proposed four ways of evaluating training programs: Step 1: Reaction – How well did the learners like the learning process? Step 2: Learning – What did they learn? (the extent to which the learners gained new knowledge and skills) Step 3: Behavior – What changes in […]

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